Helpful host, gluten-free pizza, clean rooms, functioning air conditioning, spacious room with TV and balcony.

Can honestly say there wasn't anything not to like.

The room was spacious and clean, with functional air conditioning and a balcony. the host went above and beyond to accommodate dietary restrictions, recommending a nearby restaurant with gluten-free options. the location was perfect for travelers flying into Venice and heading south toward Florence or San Marino.

Communication with staff could be improved, as some had limited English proficiency.

Rooms were decent sized and came with standard amenities. Location was great to access nearby attractions. Enjoyed the complimentary breakfast which included yogurt and pastries.

Had a terrible experience during our Christmas holiday. Communication with staff was a major issue, as they hardly spoke English.

the room I stayed in was quite spacious and had a TV and a balcony. the air conditioning worked well, which was a relief on hot days. I was glad to find a local pizzeria that offered a gluten-free pizza for my wheat-allergic daughter.

Breakfast was limited to basic options, such as tea, coffee, juice, yogurt. I experienced some difficulty with communication, as some of the staff spoke little English.

Staying here was a great experience for me. The host went out of their way to accommodate my dietary needs and found a pizzeria that made a gluten-free pizza for me. The room was spotless and had plenty of space, including a balcony and TV. The air conditioning worked flawlessly, which was crucial during the hot day. In short, the hotel facilities, staff, cleanliness, and location are top-notch.

Absolutely nothing.